Shipping & Returns

Our Return Policy

Duration: 3 calendar days (starting from the delivery date)

Rules:

• The product must be unused and unworn.
• The product must be in its original condition and package with its original tags.
• Clothing products must be in their original packaging and the original tags must not be removed.
• Accessories must be in their original packaging with all parts intact. Accessories, if they come in vacuum packaging, must remain vacuum sealed.
• Shoes must be in the original shoe box with the original tags attached. The label on the shoe box must not have been removed or altered in any way.
• Face accessories, panties, silicone products, jewelry, cosmetics, corsets and personalized products cannot be exchanged or returned for hygiene reasons unless there is a manufacturing defect with the product.

Products we do not accept returns:

• Products damaged by misuse or neglect (contact with chemicals, corrosive substances, open flame, high heat, sharp objects, etc.)
• Products damaged due to incorrect or misuse (such as using running shoes for field sports or trekking boots as work shoes)